Join Our Team
Join our supportive & professional team, who take pride in both their work and each other
The Pure Gold Company offers a uniquely consultative approach to purchasing and selling physical gold and silver, regardless of how much clients are looking to invest. Our team use their broad and extensive knowledge of Physical Gold and Silver investment to deliver practical and tax-efficient solutions for our clients.
We pride ourselves on our simple and tailored strategy, working with beginners and experienced investors alike, to find the precious metal investment that will benefit them most.
Current openings at The Pure Gold Company
The Company
This is a unique opportunity to join a well-established, high-growth physical gold and silver brokerage with over 10 years of success and more than £150 million in total revenue. We are regularly featured in leading publications including the Financial Times, Reuters, Wall Street Journal, Daily Mail, Metro and CNBC, reflecting our strong market presence and credibility.
We offer a refreshingly non-corporate environment and believe that great people build great companies. That’s why we foster a culture where ambition is encouraged, ideas are genuinely valued, and individuals are empowered to make a difference. Our culture is built on our core values: Pursuit of Brilliance, Passionate Curiosity, Thoughtful Respect, Virtuous Choices, and Positive Energy – and these principles shape how we work, collaborate, and succeed together.
We are committed to your development and long-term success. Through structured coaching, mentoring, and progression opportunities, we support you in shaping your own path. We prioritise flexibility, wellbeing, and a positive, high-performing environment, recognising that the best results come from people who feel supported, motivated, and engaged. In return, we look for driven, resilient individuals who want to grow into well-rounded, high-performing professionals as part of a loyal, dynamic team.
Join our supportive, professional team that takes pride in its work, in each other, and in the success of the business.
The Role
As our Finance Assistant, you will help keep the day-to-day finances of the Pure Gold Group running accurately and smoothly. Working closely with the Senior Accountant and Financial Controller, you will gain hands-on experience across Accounts Payable, Accounts Receivable, credit control, banking and wider finance operations.
This is a broad, hands-on role across four Group entities. You will take responsibility for recurring finance processes, investigate discrepancies, maintain accurate financial data and help improve the systems and procedures used by the team.
Role responsibilities
Accounts Receivable (AR)
- Import daily sales transactions from Salesforce to Xero and ensure system accuracy and alignment
- Resolve any data discrepancies promptly with the relevant teams
- Raise ad-hoc sales invoices and credit notes as required
- Allocate customer payments accurately each day
- Assist with debt recovery activities in accordance with escalation procedures
- Own the processing of routine client refunds, following agreed controls and approvals
- Keep customer master data accurate and up to date
- Monitor and prevent duplicate client account creation
Accounts Payable (AP)
- Monitor and organise invoice inboxes
- Process supplier invoices through Dext, ensuring accurate coding and appropriate supporting documentation.
- Conduct monthly supplier statement reconciliations and resolve discrepancies
- Prepare payment runs for review and approval in the online banking system
- Keep supplier master data accurate and up to date
- Assist with supplier onboarding and ensure compliance with internal policies
- Process and verify staff expenses, ensuring claims meet policy and VAT compliance
- Monitor invoice approval workflows and chase approvers to keep payments on schedule
Bank
- Post daily bank and credit card transactions across multiple accounts and currencies
- Maintain accurate records of standing orders and direct debit records for recurring transactions
- Resolve any queries promptly with the relevant teams
Systems, Compliance & Administration
- Maintain digital and physical filing systems for invoices, receipts, and payment records
- Support data cleansing projects across systems to improve data accuracy
- Assist in documenting finance procedures and updating process notes
- Contribute to system improvement initiatives, such as automating bank feeds or invoice capture tools
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The Role
We are seeking a reliable, organised, and detail-oriented Operations and Service Executive to provide essential operational, administrative, and logistical support. This is primarily an end-to-end, execution-focused role, with a strong emphasis on data entry, transaction processing, and operational accuracy. The role is central to ensuring our complex operational processes run efficiently and remain fully compliant with global requirements.
As a growing but close-knit company, we value team players who are adaptable and willing to contribute across different areas of the business when needed. This position will require working hours that cover both the UTC-0 and UTC-8 time zones. Employees will be expected to work a mixture of a 1:00pm – 9:30pm shift and a 5:00pm – 1:30am shift, as directed by the company with notice, with the usual shift being 5pm – 01:30am. Candidates must be flexible and available to work either shift depending on business needs.
This role is suited to someone who enjoys taking ownership, has a naturally proactive mindset, and is motivated by improving how things are done. While operational excellence and attention to detail are critical, we are equally interested in individuals who can identify opportunities, challenge existing processes constructively, and contribute to the ongoing growth and evolution of the business.
Working closely with senior leadership, this position offers exposure well beyond a typical operational role. The successful candidate will be comfortable balancing hands-on execution with commercial awareness, professional judgement, and a strong sense of accountability for outcomes.
This position is being offered on an initial 6-month fixed-term contract to provide maternity cover within our Wholesale Operations team. While the initial contract is for six months, there may be an opportunity to extend the contract depending on business requirements. As our Wholesale business continues to grow, there may also be the potential for the role to become permanent. Any extension or permanent opportunity would be subject to business needs at the time and is not guaranteed.
Role responsibilities
- Serve as the first point of contact for general client inquiries and issues, ensuring a positive initial impression and ongoing relationship,
- Assist in onboarding new clients, ensuring all documentation and compliance requirements are met.
- Manage partner accounts and provide detailed information about purchases and account status.
- Provide operational support and insight to senior leadership, contributing to business initiatives and strategic projects where required.
- Process transactions, perform data entry, and prepare and manage documentation related to transactions, including purchase orders, invoices, and contracts.
- Maintain CRM and stock management databases to ensure accurate inventory records and organised records of all operational activities.
- Identify opportunities to improve processes, controls, efficiency, and client experience, proactively helping to implement positive change.
- Take ownership of operational issues from identification through to resolution, ensuring a high standard of execution and accountability.
- Coordinate the receipt, storage, and distribution of precious metals, ensuring timely and secure transportation of products to clients and storage facility
- Taking, processing and hedging orders through our bespoke Salesforce system
- Undertake data entry and provide clerical support for operations and projects.
- Assist the wider team as necessary.
- Providing top quality customer care, relationship management, database management, and logistical expertise, between the hours of 13:00pm – 01:30am UTC-0.
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The Role
We are seeking a reliable, organised, and detail-oriented part-time Operations and Service Executive to provide essential operational, administrative, and logistical support. This is primarily an end-to-end, execution-focused role, with a strong emphasis on data entry, transaction processing, and operational accuracy. The role is central to ensuring our complex operational processes run efficiently and remain fully compliant with global requirements.
As a growing but close-knit company, we value team players who are adaptable and willing to contribute across different areas of the business when needed.
This role is suited to someone who enjoys taking ownership, has a naturally proactive mindset, and is motivated by improving how things are done. While operational excellence and attention to detail are critical, we are equally interested in individuals who can identify opportunities, challenge existing processes constructively, and contribute to the ongoing growth and evolution of the business.
Working closely with senior leadership, this position offers exposure well beyond a typical operational role. The successful candidate will be comfortable balancing hands-on execution with commercial awareness, professional judgement, and a strong sense of accountability for outcomes.
This position is being offered on an initial 6-month fixed-term contract to provide maternity cover within our Wholesale Operations team. While the initial contract is for six months, there may be an opportunity to extend the contract depending on business requirements. As our Wholesale business continues to grow, there may also be the potential for the role to become permanent. Any extension or permanent opportunity would be subject to business needs at the time and is not guaranteed.
Role responsibilities
- Serve as the first point of contact for general client inquiries and issues, ensuring a positive initial impression and ongoing relationship,
- Assist in onboarding new clients, ensuring all documentation and compliance requirements are met.
- Manage partner accounts and provide detailed information about purchases and account status.
- Provide operational support and insight to senior leadership, contributing to business initiatives and strategic projects where required.
- Process transactions, perform data entry, and prepare and manage documentation related to transactions, including purchase orders, invoices, and contracts.
- Maintain CRM and stock management databases to ensure accurate inventory records and organised records of all operational activities.
- Identify opportunities to improve processes, controls, efficiency, and client experience, proactively helping to implement positive change.
- Take ownership of operational issues from identification through to resolution, ensuring a high standard of execution and accountability.
- Coordinate the receipt, storage, and distribution of precious metals, ensuring timely and secure transportation of products to clients and storage facility
- Taking, processing and hedging orders through our bespoke Salesforce system
- Undertake data entry and provide clerical support for operations and projects.
- Assist the wider team as necessary.
- Providing top quality customer care, relationship management, database management, and logistical expertise.
VIEW MORE INFORMATION ON WORKABLE APPLY ON WORKABLE