The Pure Gold Group Ltd TA The Pure Gold Company (“us”, “we”) is committed to safeguarding the privacy of all our contacts. Please take the time to read the following carefully to understand how your personal data will be treated. We reserve the right to vary or amend this policy from time to time without notice, so please be sure to check it on a regular basis.
1. What personal information do we collect and how?
If you need to contact us about anything related to this privacy policy, you can email us at info@thepuregoldcompany.co.uk or you can write to us at 1 Royal Exchange, London, EC3V 3DG.
We may store, collect and process the following kinds of personal data:
a) information about your computer and about your visits to, and use of, this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views);
b) information that you directly provide to us (not limited to your name, address, job title, email address, telephone number, bank details, credit and debit card information, copies of documents you provide to prove your identity);
c) contractual details including goods and services provided;
d) if you contact us, we may keep a record of that correspondence;
e) CV and application forms;
f) any other information you choose to send us.
2. Using Your Personal Data
Personal data will be used for the purposes described at the time of collection and may be used for other purposes specified in this privacy policy.
We may use your personal information to:
a) Administer the website and record usage patterns of the website;
b) Enable us to perform a contract with you;
c) Provide advice about our services as requested by you;
d) Send you marketing emails/phone calls about our products and services;
e) Verify and validate contact details (such as phone numbers and email addresses) using third-party services to ensure accuracy and improve communication reliability;
f) Keep records of contracts and communications in relation to such contracts;
g) Keep records of communications;
h) Bring legal claims against you if you breach a contract or fail to make payment;
i) Comply with any legal obligations we are subject to or as required by a government authority;
j) Manage our business;
k) Deal with enquiries and complaints made by or about you.
The legal basis for processing your data is ‘contract’ while you are a current customer or supplier; ‘legitimate interest’ or ‘legal obligation’ if you are a former or potential customer or supplier, and we will have taken your rights into consideration (see section 5).
We have a legitimate business interest, for example, to ensure that we provide products and services that are most relevant to the interests of our customers and potential customers. This includes maintaining accurate contact details (e.g. by validating phone numbers and email addresses) and keeping customers informed to ensure that the information we send via email or phone is relevant to their interests.
We will not, without your specific, positive and unambiguous consent, sell, rent, lease or otherwise share your personal information with any third parties unless expressly provided for in this policy.
We do not use your data for any automated decision-making or profiling.
We do not collect any sensitive data about you.
We will keep your data for as long as we believe it is accurate and up to date, and in accordance with our Data Retention Policy.
3. Disclosures
We may disclose information about you to any of our employees, officers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy. These may include entities located in countries outside the European Economic Area (currently the European Union and Iceland, Liechtenstein, and Norway), who will be required to comply with our strict privacy requirements and demonstrate that they follow best practice guidelines for data protection.
In addition, we may disclose information about you:
a) To the extent that we are required to do so by law;
b) In connection with any legal proceedings or prospective legal proceedings;
c) To establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
When validating phone numbers, our service providers may route the number through international telecommunications networks in order to confirm its validity. This is technically similar to placing a call and does not involve storing or enriching your personal data. Only the phone number is transmitted, and no other information is shared. This routing may involve processing outside the UK and EEA, but is limited in scope and duration and is necessary to fulfil your request for contact from us.
We may also validate email addresses using third-party services to check for formatting errors, domain accuracy, or known non-functional addresses. These checks do not involve message delivery or profiling, and only the email address itself is shared.
4. Security Of Your Personal Data
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information we hold on our secure (password and firewall protected) system.
We limit access to personal information about you to staff who we believe reasonably need to use that information to provide services to you or to do their jobs.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
5. Your Rights
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing and to portability of data.
You may instruct us to provide you with any personal information we hold about you at any time to check its accuracy. This request must be made in writing to the Data Controller using the contact details at the top of this policy. We will comply with your request within one month and will ask for verification of your identity prior to processing the request.
You may instruct us at any time to update or amend the data we hold about you using the contact details at the top of this policy.
6. Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of this website may become accessible or not function properly.
7. Data Controller
Our data controller is Joshua Saul, The Pure Gold Group Ltd.
Our data protection registration number is ZA143964.